Filter by topic
All
- All
- Products & Availability
- Orders & Delivery
- Returns & Exchanges
- Bulk Orders & Store Information
Products & Availability
Do you stock all art materials?
We carry a wide and carefully curated range of fine art materials for artists, students and hobbyists alike. If a specific product or brand is not currently listed, please contact us and we will do our best to source it for you.
Can you source specific or hard-to-find items?
Sourcing materials is part of our service. If you are looking for a particular product or material, get in touch and we will explore available options whenever possible.
Do you add new products regularly?
Yes. Our collection is continuously evolving, with new lines and materials added regularly to reflect the various forms artistic practice.
Orders & Delivery
Can you tell me more about delivery?
Malta
Standard (2–3 business days) – €5.95
Next Business Day – €7.95
Order before 11:00 AM (Mon–Fri) for next business day delivery
Free delivery on orders over €50
Gozo
Standard (2–3 business days) – €9.95
Next Business Day – €11.95
Order before 11:00 AM (Mon–Fri)
Free delivery on orders over €50
Same-Day Delivery (Malta)
If there are supplies that you MUST have today, we get it! Sistina offers a special Same Day Delivery service at €25 for orders placed before 14:00 PM
Can I collect my order in person?
Should you wish to collect your order in person, you will be given this option to select at checkout. You will receive an email when your order is ready to be collected. Collections can be done during Opening Hours from our shop in Mellieha.
What should I do if my order arrives damaged or incorrect?
Please contact us as soon as possible if your order arrives damaged or incorrect, and we will do our best to resolve the issue promptly.
Returns & Exchanges
What is your returns policy?
We accept returns on unused and unopened items in their original condition within 14 days of delivery.
Due to the delicate nature of art materials, we cannot accept returns on opened, used or specially sourced items unless they are faulty.
How do I request a return?
Please contact our Customer Care on info@sistina.art with your order number and details of the item/s before returning anything. Returns must be brought back to our shop in Mellieha.
Bulk Orders & Store Information
Do you accept bulk or institutional orders?
Yes. We welcome bulk orders and large procurements for schools, educational institutions and government entities. Please contact us directly so we can assist you with tailored quotations and solutions. Email us today us info@sistina.art
Do you have a physical shop?
Watch this space... Alongside our online store, we will soon be launching a boutique shop in Mellieha with limited opening hours. This will allow us to offer a focused, personalised service.
